What Is In-Home Support Under the NDIS?
In-home support is NDIS-funded assistance delivered directly in the participant's own home, allowing them to live comfortably and safely in a familiar environment. Rather than moving into supported accommodation, participants receive drop-in visits from trained support workers who help with personal care, household tasks, meal preparation, and day-to-day management — all on a flexible schedule that fits around their life.
Life Assist Abilities Support is a registered NDIS provider delivering in-home support across Canberra and the ACT. Whether you live independently, with family, or with housemates, our team provides the right level of assistance to keep you safe, comfortable, and working towards your goals. For an overview of what to expect during support visits, read our guide on what to expect from personal care support.
In-Home Support Services We Offer
Our in-home support covers a wide range of daily needs, all delivered with care and consistency in the participant's own space.
Personal Care at Home
Assistance with showering, dressing, grooming, toileting, and mobility — delivered with dignity and respect. Learn about personal care.
Meals & Household Help
Meal preparation, light cleaning, laundry, and general home upkeep. See our domestic assistance services for comprehensive household support.
Health & Wellbeing
Medication management and prompting, general health monitoring, companionship, and emotional support during visits to maintain overall wellbeing.
In-Home Support vs Supported Independent Living
In-home support is drop-in assistance for participants living in their own home or with family. It differs from Supported Independent Living (SIL), which involves shared or individual supported accommodation with rostered care. In-home support suits participants who need regular help but do not require around-the-clock support. For those needing more intensive assistance, explore our 24/7 disability support services.
The Benefits of Receiving Support at Home
There are significant advantages to receiving disability support in your own home rather than in a facility or shared accommodation. Home is where participants feel most comfortable, most in control, and most themselves. In-home support preserves that sense of familiarity while ensuring the right level of care is always available.
- Maintain independence and control over your daily routine and living space
- Stay connected to your neighbourhood, local community, and social networks
- Enjoy the comfort and security of familiar surroundings, belongings, and pets
- Flexible scheduling — support when you need it, not on an institutional timetable
- Consistent support workers who get to know your home, preferences, and goals
How Is In-Home Support Funded?
In-home support is funded under Core Supports — Assistance with Daily Life in your NDIS plan. This funding covers daily living support tasks including personal care, household help, and meal preparation delivered in your home. The amount of funding you receive depends on your individual support needs and is determined during your NDIS planning meeting.
You have flexibility in how you use your Core Supports funding. Whether you need a few hours of support each week for specific tasks or daily visits covering multiple areas of assistance, our team works with you and your support coordinator to design a schedule that matches your funding and your lifestyle. Support intensity can range from brief morning check-ins to extended visits covering personal care, meals, and household management.
Consistent Workers, Safe Support
Consistency matters enormously in in-home support. When the same support worker visits regularly, they learn your routines, understand your preferences, and can provide care more efficiently and comfortably. Life Assist Abilities Support prioritises assigning regular workers to each participant, minimising the disruption that comes with unfamiliar faces in your home.
Every in-home support worker is screened through the NDIS Worker Screening Check and holds current first aid certification. Our team receives ongoing training in manual handling, infection control, and disability-specific skills. We maintain rigorous supervision, incident reporting, and quality assurance processes in line with the NDIS Practice Standards — giving participants and families confidence that support is delivered safely and professionally.
In-Home Support Across Canberra
Arrange In-Home Support Today
Call us on 0261 898 500 or 1300 271 814, email info@lassupport.com.au, or visit our contact page. Learn more about us.
Frequently Asked Questions About In-Home Support
What in-home support can Life Assist Abilities Support provide?
We provide personal care (showering, dressing, grooming, mobility), meal preparation, medication management, light household duties, laundry, companionship, and health monitoring — all delivered in the comfort of your own home across Canberra and the ACT.
How many hours of in-home support can I receive?
The number of hours depends on your NDIS plan and individual support needs. Some participants receive a few hours per week, while others access daily visits. Your support coordinator can help determine the right level of support and ensure your funding covers it.
Can I have the same support worker for each visit?
Yes, we prioritise consistency. We assign regular support workers to your in-home visits so they become familiar with your home, routines, and preferences. If your regular worker is unavailable, we ensure a suitable replacement is briefed on your care requirements before the visit.
What if I need to cancel or reschedule a visit?
We understand that plans change. We ask for reasonable notice where possible — ideally 24 to 48 hours — so we can adjust our schedules. Our cancellation policy aligns with the NDIS Price Guide provisions. In urgent situations, we do our best to accommodate last-minute changes.
How do I start receiving in-home support from Life Assist Abilities Support?
Contact us on 0261 898 500 or 1300 271 814, email info@lassupport.com.au, or visit our contact page. Your support coordinator can also refer you directly. We will discuss your needs, visit your home to understand your environment, and create a tailored in-home support plan.
Quality Support, Right Where You Live
Stay comfortable, stay independent, and stay home — with reliable in-home support across Canberra.
